1. Background Checks: Tutors must consent to undergo background checks as required by local regulations or at the discretion of the platform, to ensure the safety and security of students.
2. Confidentiality of Student Information: Tutors must keep any personal information about students or their families confidential and only use it for purposes related to their tutoring services through the platform.
3. Cancellation Policy: Tutors are required to provide at least 24 hours’ notice if they need to cancel or reschedule a class. Failure to do so without valid reasons may result in penalties, including forfeiting session fees or suspension from the platform.
4. Code of Conduct: Tutors must adhere to a strict code of conduct, including no discrimination based on race, gender, religion, or nationality. Tutors must maintain professionalism at all times and avoid any behavior that could be considered inappropriate or unprofessional.
5. Payment and Compensation: Tutors will be paid at the end of the month by the institute directly into their accounts after deducting the platform’s or institute’s share. Any disputes regarding payments should be raised with the platform or institute.
6. Feedback and Reviews: Tutors agree to receive feedback and reviews from parents or guardians after each session. Consistently poor feedback or failure to improve after multiple warnings may result in suspension or termination of the tutor’s account.
7. Non-Compete Agreement: Tutors are prohibited from privately engaging with students or parents met through the platform without the platform's consent, even after their contract ends, for a period of 1 year. Violation of this agreement may lead to legal consequences.
8. Safety and Health Protocols: Tutors must adhere to all relevant health and safety protocols required by local regulations or the platform. This includes wearing masks, maintaining social distancing (where applicable), and notifying the platform if they are unwell or exposed to contagious illnesses.
9. Material Provision: Tutors are responsible for providing the necessary teaching materials, such as textbooks, workbooks, or digital resources, unless otherwise agreed upon with the student or institute.
10. Dispute Resolution: Any disputes between the tutor, platform, institute, or parent/student must be resolved through mediation or arbitration, in accordance with the laws of the governing state.
11. Technology Use: Tutors must have reliable access to necessary technology (such as stable internet, webcam, microphone) if providing online tutoring services. Failure to ensure this may lead to session cancellations or loss of opportunities.
12. Final Say in Tuition: You, as a tutor, will have the final say on which students to accept for tuition assignments through the platform.
13. Parent or Guardian Presence: You will only provide home tutoring services when at least one parent or guardian is present at home during the session for security purposes.
14. Marketplace Role: The platform acts as a marketplace for home tutors, helping you connect with students seeking private instruction. It does not serve as an employer.
15. Relationship Disclaimer: You understand and agree that the relationship between the platform and you is not that of employer and employee.
16. Accuracy of Information: While the platform endeavors to provide accurate information about students, institutes, and opportunities, you acknowledge that all information provided must be independently verified by you when necessary.
17. Leave Policy: In the event that you take leave, the number of days missed must be made up. You are responsible for arranging these make-up sessions. If a parent goes on leave, the institute will manage session adjustments.
18. Coursework Completion: You are required to complete all agreed-upon coursework. If unavoidable circumstances arise, you must provide a minimum of one month's notice.
19. Demo Class Scheduling: Upon receiving tuition details, you have 24 hours to schedule a demo class. Notify the platform immediately if this cannot be arranged.
20. Adherence to Institute Guidelines: You are required to follow all institute policies, standards, and guidelines, with flexibility for additional duties or responsibilities assigned by the institute.
21. Termination of Agreement: Either party may terminate the agreement with one month's written notice. However, immediate termination may be enforced in cases of misconduct.
22. Sensitive Data Protection: You will have access to sensitive institute and student data as a tutor, and you agree not to disclose or share this information without proper authorization.
23. Governing Law: The laws of Madhya Pradesh, Jabalpur, will govern and apply to this agreement. You agree to abide by all applicable legal obligations.
24. Fee Discussions: Tutors are not permitted to discuss fees with parents or guardians. All fee negotiations are to be handled by the platform or institute.
25. Non-Solicitation Clause: If you decline a tutoring opportunity or terminate a tutoring engagement at a specific location, you must wait for six months before independently soliciting or contacting that client or guardian.
26. Cheating and Misconduct: Engaging in direct dealings with students or parents outside the platform without the platform's knowledge will lead to expulsion, and your information will be shared with other institutes to prevent future engagements.
27. Phone Usage: Except in emergencies, the use of mobile phones during classes is prohibited to ensure focus. Please communicate this rule to parents beforehand.
28. Tuition Inquiry Disclosure: You may not share tuition inquiries or student information with anyone outside the platform without explicit permission from the institute or platform.
29. Warning System: You will receive a maximum of three warnings for any violation of these terms. After three warnings, the platform may take stern disciplinary actions, including termination of your account.
30. Forfeiture of Fees: If you leave before the end of the month or without providing one month’s prior notice, any unpaid tuition fees will be forfeited.
Consent to Data Usage: By accessing or using our services, you agree to the collection, storage, and processing of your personal data in accordance with our privacy policy.
1. Background Checks on Tutors: We conduct background checks on tutors in accordance with local regulations to ensure the safety and security of students. However, parents/guardians are encouraged to perform additional verification if necessary.
2. Confidentiality of Your Information: Your personal information, including details about the student and their education, will be kept confidential by both the platform and the tutor. This information will only be used for purposes related to providing tutoring services.
3. Cancellation Policy for Classes: If you need to cancel or reschedule a class, you are required to provide at least 24 hours’ notice to the tutor. Failure to do so may result in the session being forfeited, and no refund will be provided.
4. Code of Conduct: We expect parents and students to treat tutors with respect, irrespective of race, gender, religion, or nationality. We encourage a collaborative and supportive learning environment during sessions.
5. Payment and Compensation: All payments for tutoring services will be made directly to the tutor or the institute (where applicable) at the end of the month. The platform will facilitate the transaction process, and any fees or charges will be clearly communicated in advance.
6. Feedback and Reviews: After each tutoring session, parents/guardians can provide feedback and reviews about the tutor. The platform reserves the right to remove tutors with consistently poor reviews, but your input is essential to maintaining quality services.
7. Non-Engagement with Tutors Outside the Platform: Parents and students agree not to engage with tutors privately outside of the platform. This ensures that all engagements remain secure and transparent. Failure to comply with this may result in suspension from the platform.
8. Safety and Health Protocols: Parents must ensure that their home environment is safe and conducive to learning if sessions are conducted at home. Tutors and students must follow all applicable health protocols, especially during home sessions, such as maintaining cleanliness, or wearing masks if required.
9. Technology Use for Online Sessions: If you are opting for online tutoring services, you are responsible for providing the student with reliable internet access, a functioning webcam, and other necessary technology for smooth learning. The platform is not responsible for any technical failures on the student’s side.
10. Parent or Guardian Presence During Home Tutoring: For home tutoring, at least one parent or guardian must be present in the home during the entire tutoring session to ensure the student’s safety.
11. Final Say on Tutor Selection: While tutors apply to available tuitions, the final decision on selecting a tutor for your child lies with you after the demo class.
12. Upholding Professionalism: You acknowledge that the tutor is expected to conduct themselves professionally and follow all guidelines, but you should also ensure that your child behaves respectfully during the tutoring sessions.
13. Accuracy of Information: While the platform strives to provide accurate information about tutors, parents are encouraged to perform independent verification of any important details about the tutor’s qualifications or experience
14. Demo Class Policy: Once you receive details about a tutor, you have 24 hours to schedule a demo class. If you are unable to schedule the demo for any reason, please inform the platform immediately.
15. Relationship Disclaimer: The platform acts as a facilitator between tutors and students/parents. The platform is not responsible for the actions of tutors and does not serve as the employer of the tutors.
16. Sensitive Data Protection: Any data or information about the student shared with the tutor is to be used strictly for educational purposes. Tutors are prohibited from sharing this information outside the platform without proper authorization.
17. Governing Law: These terms and conditions are governed by the laws of the state of Madhya Pradesh, Jabalpur. By using our services, you agree to abide by the legal framework applicable to this platform.
18. Fee Discussions: Parents and guardians must not directly negotiate fees with tutors. All fee-related discussions and transactions will be handled by the platform or the institute.
19. Non-Solicitation of Tutors: If you decide to terminate a tutoring engagement, you must wait for at least six months before engaging the tutor independently without using the platform. This ensures fairness and transparency.
20. Cheating or Misconduct: Any attempt to engage with a tutor directly (bypassing the platform) will result in the suspension of your account and a ban from future use of the platform.
21. Phone Usage During Sessions: Unless there is an emergency, parents and students are expected to refrain from using mobile phones during tutoring sessions to avoid distractions. This helps maintain a focused learning environment.
22. Tuition Inquiry Disclosure: Parents must not disclose tuition inquiries or personal tutor information to anyone outside the platform without permission from the platform or institute.
23. Dispute Resolution: In case of any disputes with the tutor, institute, or platform, all efforts will be made to resolve them through mediation or arbitration, as per the governing law.
24. Warning System for Misconduct: You may receive a maximum of three warnings in cases of policy violations or misconduct. Continued violations may lead to the suspension or termination of your account.
25. Forfeiture of Payments: If you terminate classes before the end of the month or without providing prior notice (as agreed), any remaining tuition fees will be forfeited.
Consent to Data Usage: By using our services, you agree to the collection, storage, and processing of your personal data in accordance with our privacy policy. The platform reserves the right to use anonymized data for purposes like improving services or marketing.
